Effective Date: 20/01/2025

Thank you for using Savecoon! We want you to be fully satisfied with our services. This Cancellation & Refund Policy explains how you can cancel your subscription and request a refund if applicable.

1. Subscription Cancellation

You can cancel your subscription to the Premium plan at any time. Upon cancellation, you will continue to have access to the Premium features until the end of your current billing cycle. After that, your account will revert to the Free plan.

• How to Cancel:
  You can cancel your subscription through the Savecoon app or by contacting our support team at [Your Support Email]. If you subscribed via Stripe, you can also manage your subscription directly through Stripe’s customer portal.

• Timing of Cancellation:
  Cancellations must be made before the next billing cycle to avoid being charged for the next period. If you cancel after the billing date, you will still have access to Premium features until the end of the current cycle.

2. Refund Policy

All payments made for the Premium plan are non-refundable. However, we understand that sometimes things don't work out, and we want to ensure you have a positive experience with Savecoon. If you believe there was an error in billing or if you have concerns about your subscription, please contact us within [X] days of the charge.

• Eligibility for Refund:
  Refunds may be considered on a case-by-case basis if there was a technical issue with your subscription or if you were incorrectly charged. Refund requests outside of this window will not be processed.

• How to Request a Refund:
  To request a refund, please reach out to our support team at [Your Support Email]. Provide details of the issue and the reason for the refund request, and we will review your case.

3. Trial Period (If Applicable)

If you are on a free trial of the Premium plan, you can cancel at any time before the trial ends to avoid being charged. Once the trial period ends, you will be automatically billed unless you cancel beforehand.

4. Changes to This Policy

We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically.

5. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

• Email: support@savecoon.com